Supervisor-Worker Agents for Ticket Triage
Route support tickets with a supervisor that classifies and workers that act, so each ticket has one owner and a recorded handoff on your VPS.
NetBay journal
Practical guides for Linux, containers, CI/CD, self-hosting, and running VPS infrastructure from Netbay Engineering.
599 articles · 24 topics
Route support tickets with a supervisor that classifies and workers that act, so each ticket has one owner and a recorded handoff on your VPS.
Understand Linux permission bits, ownership, group-based access control, and how umask shapes default file modes.
Use GitHub Actions environments to gate production deploys behind required reviewers, wait timers, branch restrictions and isolated environment secrets.
REST stays the right default for most services, but GraphQL earns its keep in specific cases. A concrete decision framework for choosing between them.
Use Ansible variables, auto-gathered facts, and when conditions to tune one playbook so it runs correctly across every host in your fleet.
Encode docs on CPU with MiniLM or llama.cpp, normalize 384-d vectors, and keep embeddings on one Lucknow VPS instead of a billed embedding API.
Set up fail2ban to auto-ban brute-force sources across SSH, web, and mail, then tune jails, bantimes, and notifications for real-world traffic.
Debian 13 trixie behaves like the Debian you already trust: security suite, backports, pinning, and apt habits that keep a conservative server boring.
Use multi-stage Dockerfiles to compile in one layer and copy only the runtime artifacts forward — image sizes drop from gigabytes to tens of megabytes.
Standard templates, reusable labels, and a little triage bot turn a noisy public issue queue into an actionable backlog, and nothing real slips through.
Deploy Nextcloud with Docker Compose to self-host file sync and backup, then tune clients, cron jobs, caching, and storage backups on your VPS.
Install k3s on a single VPS node to get a working Kubernetes cluster in minutes, then verify nodes, pods, and kubectl access.